FAQ
PRODUCT
All our jewelry is made of 925 silver, also called sterling silver. Some are plated with rhodium and some with 18k gold. The stones are cubic zirconia which is a synthetic stone that resembles a diamond.
Silver that has been coated with rhodium. It makes the jewelery more durable, slightly whiter than silver and prevents the jewelery from oxidizing. Otherwise, silver oxidizes over time and makes the jewelry look black and dirty.
A plating is a thin coating of one metal on another. Jewelry with a plating should be treated with care. Follow our care instructions for longer durability.
- Do not wear your jewelry when showering, doing dishes, exercising or sleeping.
- Put on the jewelery after skin lotion, perfume, hairspray etc.
- Do not store your jewelry pieces with other pieces to avoid scratches.
– Polish with a soft and dry cloth to remove dirt.
All our jewelry is made in Tuscany, Italy.
gift
Yes.
Yes, absolutely. Enter a different delivery address at checkout.
You can find 6 tips on how to make your gift even better in our guide here.
Read our guide with 10 tips to consider here.
SHIPPING AND PAYMENTS
10€ within the EU.
We always ship your order within 24 hours. After that it takes 2-7 days within the EU.
x
Yes, absolutely. Enter a different delivery address at checkout.
To all countries within the EU.
RETURNS
Email us at info@elsastorm.com. Please use the packaging the product was sent in.
With us, you always have a 14-day right of withdrawal.
10€ within the EU.
THE COMPANY
No, our products are sold exclusively on elsastorm.com
You can find our terms and conditions here .